Apologies but I would not be able to answer your queries as these pertain to policies and processes by the respective parties i.e. DINERS, Credit Bureau Singapore and Council for Estate Agents.

(a) You should check with DINERS on your scheme with them and if you should ignore the credit associates.

(b) You should clarify this with the credit bureau directly on their policies on credit history.

(c) You should refer to CEA if they consider scheme of arrangement with creditors.

Be well and prosper.

I have a situation. Im in debt with DINER since 2002 (When I was young and naive) as a result, they’ve terminated my CC as I’ve defaulted payments with them since. I recently got my Credit Report and DINERS actually did post about my arrears with them there. So here are a few questions;

a)I eventually called up DINERS directly and had arranged payments with
in a monthly installment basis. But before this (years back up till today), I was always being harrased by some Credit Associates claiming to be a representative for DINERS. I used to ignore their letters and calls until the day when I made arrangements with DINERS for the monthly installments. I explained to the officer of the Credit Associate saying that I’ve already made arrangements for payment with DINERS directly and they could just check with DINERS themselves as I don’t wish to complicate this matter. Initially the officers said okay, but recently they send another letter again to my residence and even dropped me an email urging me to call them back upon reading the email (they don’t have my new contact number). At this point of time i’m very frustrated, I even had started the mnthly installment payment with DINERS (now in my 2nd mth). Why must they still harrass me? So i’m asking you, can I just ignore those letters and emails from them and is it legal/possible for me to bypass them and just deal with my direct creditor in this case DINERS?

b)Take that I’ve completed my installment repayment with DINERS, how long does it takes for my record in CB to be clean again? May I request DINERS to take the record down while I’m still paying the mnthly repayment?

c)I’ve just passed my Real Estate Salesperson examinations and looking for an agency to sign up with. I read the conditions in the Council Of Estate Agents quoting “Must not be an un-discharged bankrupt or have entered into a composition or scheme of arrangement with their creditors”
I am not an undischarged bankrupt ofcourse but is my monthly repayment arrangement with DINERS is considered a “scheme of arrangement with their creditors” or does this quote only refers to the un-discharged who is settling his debt?

Apreciate if you could give me solutions or advice for the 3 points. TIA! =))

I am not sure how far back CBS members can access the individual’s credit history but I think it should be as far back as CBS was started as it’s not been around that long. It is up to banks to decide if they want to provide loans to individuals based on their credit history, banks do not openly publish their criteria and would probably decide on a case-by-case basis as well as some internal guidelines or rules.

Be well and prosper.

So far, only 25 banks and financial institutions are members of CBS, i.e. they upload information and can access the database.

http://www.creditbureau.com.sg/memberscbs.html

I am not sure if small legal money lenders can access the CBS records of individual credit history on an ad-hoc basis, it could be possible but probably not as CBS is likely to charge its members for access to the individual credit history database.

You may wish to contact CBS to find out if that is the case.

Be well and prosper.